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Keep your house stunning and neat with this Black + Decker Robotic Vacuum, which handles challenging area and carpet.
on May 15, 2017
By Rosalba Garcia
It worked fine at first but then it stopped charging and since it wouldn’t charge it wouldn’t turn on.
Next I checked the AC Adapter and its 24 volts just like it is suppose to be
on December 31, 2016
By Dale C.
We get what we pay for I guess. I am troubleshooting mine. First I find it interesting that I can not register it at Black and Decker. I follow the directions the model number does not appear. I will call them over that. Mine worked twice and each time I hade to return it to the charging station. The light was always flashing even over night – that means charging. A clue to the issue. Since it then would not turn on after it stopped. A took out the battery and checked the voltage. It was about 3.5v. That seems really low. I then checked on the faceplate and the batter is suppose to be 14+ volts. Next I checked the AC Adapter and its 24 volts just like it is suppose to be. I plugged it into the vacumn directly and after an hour the battery internally read 16.5 v. I was able to turn it on. I then put the adaptor back into the station and checked it leads to the vacumn. I got 1/2 volt. I suspect that is the problem. I then put the adaptor back into the vacumn to finish charging. Monday I will call them asking for a new charger station.
It works fine otherwise – I may have to just order different …
on May 23, 2018
I have 2 of these…. sometimes they charge, sometimes they dont. I’ve had mine about a year. You have to leave them on to charge -turning them off wont charge. Then after keeping on charger overnight they die within a minute – if I leave it on a week then they’ll hold longer. It works fine otherwise – I may have to just order different batteries or something. I was trying to avoid that option seeing they shouldn’t have had a problem right out of the box. Kinda regretting getting 2 of these. So for now I’l try to trouble shoot it – it works fine otherwise. its just the charging… I wound up throwing out the charging stations cuz they were useless. I just plug it directly into the unit – only way one of them will actually charge. Contacted customer service adn I got NADA. Its a shame a house hold name like black and decker and they dont respond.